Privacy policy
Privacy policy


AKROPOLE RIGA, SIA (Registration number 40003768247, address Maskavas Street 257B, Riga, LV-1063) (hereinafter - the Company or we) respects your privacy and intends to ensure the safety of your personal data.

This Privacy Policy shall include information about your personal data processing. We ensure that all personal data are processed in accordance with the General Data Protection Regulation (EU) 2016/679, as well as the requirements of the legal acts of the Republic of Latvia.

  1. Who is the controller?

Personal data that you provide on the website (hereinafter - the Website) or data that are automatically collected on the website or other data that you provide by other means, are controlled by the Company.

By visiting the website and/or providing your personal data, you give your consent for the Company to control and process the respective data for the purpose, and by means in the manner prescribed by this privacy policy and applicable legal acts. If you do not want your personal data to be processed by the Company, please do not provide it.


  1. What is the scope of application of this privacy policy?

This privacy policy shall apply depending on which of our provided services you use. It shall apply to any website controlled by the Company, as well as any personal data that you provide on the website, including registering and receiving newsletters, participating in games and competitions organized by the Company, as well as by  submitting requests, complaints, regardless of the devices from which the visitor (hereinafter - the Visitor) visits the Website.

This privacy policy shall not apply to any links leading to other persons’ websites displayed on the Website, therefore we recommend determing the specific policies and requirements of such websites.


  1. Which personal data do we process and why?
  2. 1 Technical data of the website. Cookies and other.


When the Visitor visits the Website, the Company collects and processes certain technical personal data by means of cookies.

When you visit our website, the Company may process your IP address, network and location data if such data is provided by the Visitor. The data are collected by cookies and other similar technologies on the basis of the Visitor's consent.

Cookies are small textual files (occupying up to several KB) which your browser places on your computer, tablet or other smart device when you visit the Website. By means of cookies, we intend to ensure effective and safe operation of the Website and analyse your habits in order to ensure that the Website operation is convenient, effective and meets your needs and expectations.

All of our cookies can be used only with your prior consent. You can express your consent by clicking the "Accept" button at the bottom of the site in the pop-up cookie bar.

Please note that mandatory cookies and analytical cookies are a condition for using the Website. If you click the "Disagree" button or disable these cookies, we cannot guarantee how and if our Website will work.

Please note that acceptance is required and analytical cookies are the condition for the use of our website. If you do not accept these cookies, we cannot be sure how the website will operate or if it will operate at all.

Certain technical data concerning your visit to the Website (IP address, cookies, technical information from your browser, other information related to your browser and your browsing on the website) may be transferred or made available to entities operating in the European Economic Area (hereinafter referred to as EEA) and outside it for the purposes of website browsing statistics, analysis and related purposes (e.g. while using Google Analytics, the entity responsible resides in the United States of America). Please note that insufficient protection for your personal data may apply in non-EEA states compared to EEA member states, but we shall carefully evaluate the terms and conditions under which such data will be further processed and stored after they are transferred to entities residing outside the EEA.

See our Cookie Policy for more information on the cookies used on this Website.


  1. 2 Direct marketing

Only with your approval, i.e. if you actively give your consent, will we send you newsletters and process the following data:

Your e-mail address, relevant city (Riga), your interaction with newsletters (as described below).

Your personal data for the purpose of direct-marketing can be processed in the following ways:

  • you may receive a newsletter with our offers, discounts and news by e-mail;
  • you may receive invitations to events, offers and similar information about AKROPOLIS shopping malls, discounts and sales, new shops, current contests and games, changes to the opening hours, as well as other relevant information regarding the shopping malls by e-mail;
  • we may invite you to an event that you are interested in or provide other relevant information to you by telephone.

Also, we use this data for carrying out statistical or other analyses in order to regularly improve the content of our newsletters and the services the Company provides.

If you have given your consent for receiving direct marketing notifications by e-mail that we send in order to learn whether the information we provide is relevant for you, we collect statistical information about your interaction with newsletters - we monitor whether you read the newsletter, when and how many times you read it and open it, whether you have forwarded the newsletter to someone else, what kind of operating system e-mail server (its location) you use. The service provider Mailerlite helps us to carry out the monitoring. Learn about its privacy policy here:

Please note that you can unsubscribe from our newsletters and information at any time. You can do this by clicking the link at the bottom of a newsletter we have sent.

You can also unsubscribe from information about events or any other information that we send by sending an e-mail to this address

When subscribing for the service of receiving direct-marketing offers, you shall confirm that your data is accurate and correct, and that you are at least 13 years old.


  1. 3 Your queries and complaints

We also process your data (e.g. your name, surname, e-mail address, the subject and the text of your query, other data and information that we receive) when you send your queries and questions to our business e-mail or when you provide any information on our Website or social media.

We request you follow the minimum personal-data protection requirements: not specifying personal data (e.g. name, surname, address, phone number, e-mail, personal identification number, date of birth, bank account number, vehicle registration plate number, real property data, data concerning health, other special category data or sensitive personal data, etc.) in the title of an e-mail or a query or the titles of the files attached thereto. Do not provide your personal identification number, data concerning health, or other special category data or sensitive personal data in the text of an e-mail, query or a request, and specify other personal data only to the extent that is required for the purposes for which the message is submitted.

The Company processes your personal data in order to administer queries and complaints, to ensure the quality of its services and to protect and defend its rights and legal interests. Your consent is expressed by your actions – i.e. by contacting us.


  1. 4 Contests and games organized by the Company

In our specific requirements, we provide information about the data required for participating in a specific contest or a game. You choose whether you want to participate in our contests or games, therefore, whether to provide the required data or not.

We usually collect the following data:

Name, surname, e-mail address, phone number, date of birth, content created by the participant or any other personal data that you provide which are required in order to participate in a contest or a game.

If there is a monetary prize, we can ask you to provide your personal identification number and bank account number. In these cases, a personal identification number might be required in order to pay applicable taxes if the contest organizer is liable for payment of any respective taxes.

The Company reserves the right to keep the content submitted for the contest if, according to the rules of a contest or a game, it should have been submitted in any tangible form.

This data is necessary for executing a contest or a game.

In order to ensure transparency, the winner is usually announced publicly. On the Website, on Facebook and/or Instagram account (depending on the type of the contest). You agree to the public announcement of the winner when you confirm your participation in the contest or in the game (this information is usually provided in the rules of the game).



You can provide your personal data on the Company’s Website; if you want to join the Company team, contact the organizers at the e-mail address given in the invitation or fill out the application form on the Website. 

Please note that we shall process your personal data for staff-selection purposes on the basis of your consent expressed by submitting this data, and we shall store it until the end of the particular selection process.

If, after considering your candidacy, we select another candidate who meets the requirements better, the Company shall ask for your separate consent to store and use your personal data for future staff-selection purposes and contact you before using your data.

If you give such consent, the personal data mentioned above shall be stored for 5 years from the date of the submission of the consent.

You have the right to withdraw consent at any time without affecting the legality of the data processing based on consent until the withdrawal of the consent. If you exercise this right, we shall immediately delete or destroy your personal data.

Please note that when you send your CV or other personal data to our business e-mail when the selection has not been announced, we have the right to store and use such data for the purposes of other selection processes for up to 1 year.

If you find a job offer which is of interest to you on the Company's or job-search websites, you are welcome to apply for the position directly using the e-mail specified in the job offer.



When subscribing to the service of receiving direct-marketing notifications (newsletters), your personal data shall be stored for as long as the subscription to direct-marketing notifications is valid, but no longer than for 5 years from your latest interaction with our newsletter.

Your personal data submitted by other ways shall be stored for no longer than 5 years from the last submission.

We shall also store other data within the terms listed in this privacy policy.

Your personal data can be stored for a longer period only when:

  • there are reasonable suspicions regarding illegal activity which is subject to an investigation.
  • your data are required for the proper settlement of a dispute or a complaint.
  • If we have received complaints regarding the Visitor or if we have noticed any breaches made by the respective Visitor, or
  • on other specific grounds laid down in the legal acts.


  1. Data transfer to third parties

The Company shall not transfer your personal data to any third parties without your prior consent, except for the following cases:

In cases prescribed by legal acts, your personal data can be transferred to competent government institutions, courts, law enforcement institutions, etc.

The Company can disclose your personal data to the following third parties: the Company’s service providers in the European Union or within the member states of the European Economic Area (for example, server lessors, a newsletter company, an advertising agency, website administration and other IT maintenance companies or similar service providers). All these companies are data processors and must comply with the confidentiality rules, as well as ensure proper protection of personal data.

Certain technical data about your visit to the websites listed above may be transferred or made available to entities operating in the European Economic Area and outside it for the purposes of website browsing statistics, analysis and related purposes (e.g. while using Google Analytics, the entity responsible resides in the United States of America). Please note that insufficient protection for your personal data may apply in non-EEA states compared to EEA member states, but we shall carefully evaluate the terms and conditions under which such data will be further processed and stored after they are transferred to entities residing outside EEA.



Your rights are as follows:

  • the right to access your processed personal data;
  • the right to request correction of any inaccurate personal data;
  • the right to request the transfer of all or part of your personal data to you or another data collector when such a transfer is technically possible (the right to data portability); the right to request that we transfer your personal data to another data collector or provide directly in a form convenient to you (concerns personal data provided by the subject of the data and which are processed on the grounds of agreement or consent by automated means).
  • the right to request deletion of your personal data when there is a legal basis, for example, when the data are no longer required for the purposes for which they were collected or when the data are processed unlawfully;
  • the right to restrict the processing of personal data when there is a legal basis;
  • the right to disagree to the processing of your personal data when it is processed on the grounds of a legitimate interest and there is a legal basis;
  • to withdraw your consent for the processing of your personal data at any time without affecting the legality of the data processing based on consent until the withdrawal of the consent;

If you believe that your rights have been breached, you have the right to submit a complaint to the Data State Inspectorate, Blaumana Street 11/13-11, Riga, LV-1011, We strongly believe that, before submitting an official complaint, it would be more efficient to contact us beforehand by using the contact details specified below, in order to find a solution satisfying both Parties.

If you have any questions regarding our Privacy policy or you have any requests in relation to the processing of your personal data, please contact us by e-mail:



The Company implements the following organizational and technical measures and protects your personal data against loss, unauthorized use, access, disclosure or modification.

The Company recommends that Visitors follow the minimum personal-data protection requirements listed below:

  • refraining from visiting suspicious websites, and opening unknown links;
  • updating your software and installing anti-virus software.

The Company can update this privacy policy. The Company shall inform its Visitors about any new updates by posting the new version of the Policy on its website together with the date of the latest changes. The Visitors are aware that their further use of the website after the Policy updates shall constitute to their agreement to the changes made. This Privacy policy shall apply from June 26th, 2020.

If any provision of the Policy is declared invalid or unenforceable, it shall not affect the legality and validity of the remaining provisions.

Working hours

I-VII 10:00-21:00
Maxima XXX
I-VII 08.00-23.00
Skating Rink
I–VII 9.00–22.00
Lemon Gym
I-V 6:00-22:00; VI-VII 9:00 - 22:00